Where are you located? I'm based in small little town in Victoria, Australia.
Postal timeline? While shipping is so unpredictable, the general timeline within Australia is 1-2 weeks. International 2-8 weeks.
Do you offer a refund? Unfortunately no. I can only refund if I'm contacted on the same day of your order and it hasn't been posted. Or if the stamp set has a defect with photo proof. I do not refund pre-ordered stamp sets or stamp subscriptions.
Do you resend lost mail? No. Once your order has left my hands, I take no responsibility for the post. It's a loss to both parties.
Do you have tracking? At this stage no. Reasoning behind this is to keep mailing more affordable.
I just realised my address is wrong and my parcel has been sent? You will have to sort this out on your end, as there is nothing I can do from my end.
Can I use stamped images for kits? No.
Do you take in stamp suggestions? Yes and I love it. Please contact me as I would love to hear from you, ks.kellie.stamps AT gmail DOT com.
Can I set up a wholesaler account? I don't offer wholesale.
Do you offer refunds on digital stamp sets? No. The only way I will consider offering a refund is if ordered twice by mistake.
Can I print and use in craft kits? No