Where are you located? I'm based in Victoria in Australia.
How long is shipping? While shipping is unpredictable, the general timeline within Australia is 1-2 weeks. International can be 2-8 weeks.
Do you offer a refund? No. I only offer a refund if I'm contacted on the same day and your order hasn't been sent. Or if the stamp set has a defect.
Do you resend lost mail? NO, once your order has left my hands, I take no responsibility for the post. It's a loss to both parties.
Do you have tracking? No, to keep mailing affordable for everyone, I don't offer tracking.
I just realised my address is wrong and my parcel has been sent? You will have to sort this out on your end, as there is nothing I can do from my end.
Can I use stamped images for kits? No.
Do you design for other companies? Yes and I love it. If you would like me to design for you, please contact me as I would love to hear from you, ks.kellie.stamps AT gmail DOT com.
Can I set up a wholesaler account? No. At this stage I currently don't offer wholesale.
Do you offer refunds on digital stamp sets? No, the only way I will consider offering a refund is if ordered twice by mistake.
Can I print and use in craft kits? No