FAQ

DIGITAL

Do you offer refunds on digital stamp sets?  No, the only way I will consider offering a refund is if ordered twice by mistake.

Can I print and use in craft kits?  No

CLEAR AND WOOD MOUNT

Do you offer a refund? No.  I only offer a refund if contacted on the same day and not yet sent. 

Do you resend lost stamps in the mail?  NO, once your order has left my hands, I take no responsibility for the post. It's a loss to both parties.

Do you have tracking?  No, to keep mailing more affordable for you I don't offer tracking.

I just realised my address is wrong and my parcel has been sent? You will have to sort this out on your end, as there is nothing I can do, once your order has left.

Can I use stamped images for kits?  No.

GENERAL FAQ

Do you design for other companies?  Yes and I love it.  If you would like me to design for you, please contact me as I would love to hear from you, kelliewinnell AT gmail DOT com

Do I take stamp Suggestions?  Yes, contact me kelliewinnell AT gmail DOT com